What our Customers say...

Why SERVPRO Testimonials

Had some leaky pipes in my wall that where causing damage, response time was very quick and the work was handled really well. 

Had no complaints about the work whatsoever, along with fixing my issue the process was very informative.

I'm not going to lie, posting reviews isn't my thing but SERVPRO of Hancock Park/Hollywood did an amazing job with the water damage I suffered at my property a couple months ago. Talk about being responsive and showing excellent customer service throughout the entire process. Thank you and I'll be sure to use you in the future.  


After coming home from vacation I found my whole kitchen and dining room flooded with water after my sinks pipe burst. It was late on a Saturday night and didn't know what to do. I called my insurance and they had me contact SERVPRO. I was afraid no one would answer at 1 in the morning but a lady named Joann answered. Within a hour her and her crew came out and put equipment to start drying. Joann constantly contacted me with new updates and even though I had to leave my home for a few days I came back to a perfect home once again. I would highly recommend them to family and friends. Very professional and on top of everything!

Raffi Kitsinian came to assess my terrible flooded basement. He was honest and frank and after taking an in-depth survey, he was honest about what kind of service I needed and didn't need.  I was blown away by how honest he was and totally recommend him. Other "experts" had bigger ideas and it turns out Raffi was right - it's been a year later and absolutely no problems.   I don't know how anyone else works at SERVPRO, but ask for Raffi if you can.


When we discovered a leak in our walls, we had no idea what to do. So we reached out to SERVPRO and met Raffi. He was amazing and patient with us. He helped walk us through everything that we needed to do. He and his colleagues were extremely professional and knowledgeable. They worked fast/clean and made the difficult situation seem like such a simple task. Fingers crossed we never have an issues like this again but if we do, SERVPRO and Raffi will be our first call!